Coronavirus and Fever Policy:
If you have symptoms of fever, cough, shortness of breath, decreased smell or think you were exposed to the coronavirus, please contact your primary care physician or urgent care center to review your symptoms and travel history. Coronavirus spreads through coughing and sneezing. Practice mask wearing, social distancing, and hand hygiene to prevent spread by close personal contact.
If you have fever or any symptoms, please call (704-817-2022) to change your appointment to a Telehealth visit.
A Telehealth visit provides clinical services such as discussing your symptoms or any other concerns, treatment plan, and refilling any prescriptions from the comfort of your home. Coverage and duration for a Telehealth visit is based on your health insurance. There is no additional cost for a Telehealth visit in comparison to an in-office visit.
Please do not come to our office for any symptoms of coronavirus before speaking on the phone with a triage staff member.
If you are positive for COVID-19 or symptomatic, quarantine for 3 weeks or 2 weeks with a repeat negative COVID-19 PCR test after symptoms have resolved. Have all family members wear mask indoors, continue hand hygiene, and keep distance. If worsening respiratory symptoms, chest pain, unable to eat or drink enough, or have severe vomiting, diarrhea or weakness, call the ER to notify them and seek immediate medical attention.
Patients on allergy shots with fever and/or lower respiratory symptoms (cough, wheeze, shortness of breath) or any concerns of coronavirus should not get an allergy shot. We recommend that you are fever and symptoms free for 2 weeks AND have a repeat negative COVID-19 PCR test before resuming your injections.
If you have traveled from an area with ongoing spread or exposed to coronavirus and WITHOUT any symptoms, we recommend 10 days of quarantine or 7 days for those who receive a negative COVID-19 RT-PCR (PCR) test result on day 5, 6, or 7 (at the end of the 7 days quarantine period) before resuming your next allergy shots or your next scheduled appointment. The exception would be if you are consistently interacting with someone within your own home who has tested positive for COVID-19, then quarantine for 3 weeks or 2 weeks with a repeat negative COVID-19 PCR test. If your initial test result was negative, it is possible that you were very early in the infection at the time you were tested and could test positive later, or you could be exposed later living in the same household and then develop the illness.
In accordance with the North Carolina Department of Health and Human Services' (NCDHHS) most current guidance, we require all patients who are being tested for COVID to be tested using the COVID-19 RT-PCR (PCR) test. Please reach out to your primary care physician who will direct you on where to go for PCR testing or search under NCDHHS Find My Testing Place: NCDHHS: Find My Testing Place
Negative tests from any rapid COVID antigen or Abbot ID NOW will not be accepted without a follow-up laboratory-based PCR.
Please read our blog for more information and updates regarding the coronavirus (Covid-19).
Thank you for your cooperation and patience.