Coronavirus and Fever Policy:
If you have symptoms of fever, cough, shortness of breath, decreased smell or think you were exposed to the coronavirus, please contact your primary care physician or urgent care center to review your symptoms and travel history. Coronavirus spreads through coughing and sneezing. Practice mask wearing, social distancing, and hand hygiene to prevent spread by close personal contact.
If you have fever or any symptoms, please call (704-817-2022) to change your appointment to a Telehealth visit.
A Telehealth visit provides clinical services such as discussing your symptoms or any other concerns, treatment plan, and refilling any prescriptions from the comfort of your home. Coverage and duration for a Telehealth visit is based on your health insurance. There is no additional cost for a Telehealth visit in comparison to an in-office visit.
Please do not come to our office for any symptoms of coronavirus before speaking on the phone with a triage staff member.
If you are positive for COVID-19 or symptomatic, quarantine for 2 weeks. Have all family members wear mask indoors, continue hand hygiene, and keep distance. If worsening respiratory symptoms, chest pain, unable to eat or drink enough, or have severe vomiting, diarrhea or weakness, call the ER to notify them and seek immediate medical attention.
Patients on allergy shots with fever and/or lower respiratory symptoms (cough, wheeze, shortness of breath) or any concerns of coronavirus should not get an allergy shot. We recommend that you are fever and symptom free for 2 weeks.
If you have traveled from an area with ongoing spread or exposed to coronavirus and WITHOUT any symptoms, we recommend 10 days of quarantine or 5 days for those who receive a negative COVID-19 test result on day 5, 6, or 7 before resuming your next allergy shots or your next scheduled appointment. The exception would be if you are consistently interacting with someone within your own home who has tested positive for COVID-19, then quarantine for 2 weeks with a repeat negative COVID test. If your initial test result was negative, it is possible that you were very early in the infection at the time you were tested and could test positive later, or you could be exposed later living in the same household and then develop the illness.
Thank you for your cooperation and patience.