Please budget up to two hours for the first appointment & half a hour for a return visit.

What should you bring?

  • Driver’s license or another photo identification card
  • Current insurance card
  • List of current medications with dosage and frequency
  • Relevant medical records (notes, lab testing, x-rays)
  • Referral from your primary care physician if indicated
  • Initial Paperwork
    • New Patient History Form
    • New Patient Registration Form
    • HIPAA Form
      Please also read our updated Notice of Privacy Practices. A paper copy will be made available to you upon request.
Upon Arrival.
  • Payment is due at time of service.
  • Please arrive 15 minutes prior to your scheduled appointment time to check in properly.
  • Please notify our office at least 24 hours in advance to cancel or change your appointment.
  • If your insurance carrier requires a written referral, have it faxed or bring it to your appointment.
Allergy Skin Testing.

Allergy skin testing is used to identify the substances that are causing your allergic symptoms. In order for your allergy skin testing to be as accurate as possible, all antihistamines (Claritin-Loratadine, Allegra-Fexofenadine, Zyrtec-Certirizine, Xyzal-Levocertirizine), except for Diphenhydramine (Benadryl) should be held for one week prior to your initial or testing appointment. Benadryl should be discontinued at least 48 hours prior to your visit. Histamine-blocking antacids should be discontinued at least 24 hours prior to your visit. Other medications to consider include tricyclic antidepressants, monamine oxididase inhibitors and beta blockers (check with your primary care phyisician to ensure that it is safe to briefly hold these medications). Please call our office if you have further questions or concerns about temporarily discontinuing your medications.

NOTE: Not all allergy medications need to be held prior to skin testing. You may continue your asthma inhalers or nebulizer treatments (controller and rescue), montelukast (Singulair), zileuton (Zyflo), and theophylline.
 
Insurance.

If we have signed a participating agreement with your insurer, we will bill the primary insurer. 
Coinsurance and deductibles vary for each insurance policy.  Our office staff will be happy to assist you in determining your insurance benefits. You are responsible for your co-pay at the time of service, and any remaining balance from services rendered. If we do not participate in your insurance plan, payment will be due at the time of your visit.  New contracts are added and updated periodically, so please call and check with our office. Special consideration will be provided to patients needing alternative payment method.  We accept the following insurances:
  • Aetna Health, Inc.
  • Blue Cross/Blue Shield, all plans including Blue Value    
  • Cigna   
  • Coventry Health Care of the Carolinas (WellPath Select, Inc.)
  • Coventry National Network (Health America, First Health)
  • Coventry Carelink CHS
  • Fidelis Secure Care      
  • First Health PPO
  • Humana d.b.a Choice Care PPO
  • MedCost
  • Medicare
  • Multiplan, Inc. PPO
  • Novant Employee Network
  • Primary PhysicianCare PPO
  • Private Healthcare Systems PPO/POS
  • Provider Select PPO
  • USA Managed Care Organization
  • United Healthcare

We are currently not accepting Medicaid but provide excellent, affordable care for patients with limited medical and financial resources. All patients are welcome regardless of insurance plan or coverage. Please call our office if your plan is not on the list so we can verify coverage or if you have any other questions. Let us take care of you!